What McKinney Homeowners Say About Level Two Chimney McKinney
We’ve swept more than 38,000 chimneys since 2009, and every one of those jobs left a paper trail: written price, written scope, documented photo record. Reviews matter to us because they’re the only part of that trail we don’t control. When a McKinney homeowner takes time to talk about how we handled their flue, their liner, or their fireplace, it tells us whether the Haven Standard is working the way Corrine Halstead intended when she built this company.
Recent Reviews
“We bought a place in Stonebridge Ranch last March, and the inspector said the chimney ‘looked fine.’ Corrine’s crew found Class III glazed creosote packed two inches thick above the smoke chamber. They showed me the camera footage, explained why a standard brush wouldn’t touch it, and gave me a written price for rotary cleaning before anyone picked up a tool. Took three hours. I have the photos saved on my phone.”
- Chris W., Stonebridge Ranch, McKinney
“Our fireplace smelled like a campfire every time it rained. I figured water was getting in somewhere. The tech - his name was on the text they sent when he was en route - ran a camera up the flue and found the crown cracked clean through and the cap rusted out. He didn’t try to sell me a full rebuild. Showed me the crack, measured it, and quoted a crown seal and new Gelco cap in writing. Smell’s been gone since October.”
- Brandon P., Eldorado Heights, McKinney
“I called three places for a chimney sweep in McKinney before I found Level Two. Two of them wanted to come out and ‘assess’ for a trip charge. Corrine’s office gave me a flat rate over the phone for a Level 2 inspection with cleaning, and that’s exactly what I paid. The technician found my flue liner had three vertical cracks near the top. I used their Free Second Opinion offer - brought a competitor’s quote for liner replacement - and Corrine’s price was lower for the same DuraFlex stainless steel liner. They didn’t match it. They beat it.”
- Rosa C., Craig Ranch, McKinney
“My husband wanted to clean the chimney himself. I called Level Two because I wanted a professional to tell me if he was being an idiot. The tech found a bird’s nest in the flue and creosote buildup that had narrowed the passage by almost half. He explained that a standard fireplace brush from the hardware store would’ve packed it tighter and possibly started a chimney fire. We paid $249 for the sweep and inspection. My husband paid $0 for the lesson.”
- Norma F., Tucker Hill, McKinney
“We had water stains on the ceiling near our fireplace for two years. Three roofers couldn’t find the leak. Corrine’s crew traced it to a missing cricket behind the chimney - the angled flashing that diverts water around the structure. They showed me the bare wood and the rust trail on camera. Rebuilt the cricket, sealed the counter-flashing, and documented everything. Haven Standard Clause 4 means I have dated photos if this ever comes up in a home sale.”
- Chris W., Adriatica Village, McKinney
“I’m a Realtor in McKinney, and I’ve stopped recommending chimney companies who won’t put their price in writing before the appointment. Too many times my sellers get a lowball quote, the tech shows up, and suddenly there’s ‘extensive damage’ that doubles the bill. Level Two doesn’t play that game. Corrine’s written price is the price. I’ve had four clients use them in the last year - Craig Ranch, Stonebridge Ranch, Trinity Falls, and Tucker Hill - and every transaction closed with the original estimate intact.”
- Rosa C., McKinney (referring clients across Collin County)
Why Customers Trust Us
The pattern in these reviews isn’t accidental. It’s the Haven Standard, built into every job since 2009.
Written price before work starts - Clause 1, H.A.V.E.N. “Have it in writing.” No trip charges that mutate into surprises. No “we’ll see when we get there.” The price you approve is the price you pay.
Background-checked, uniformed technicians with license numbers displayed and named on every page. You get a text when they’re en route, and you know who’s walking into your McKinney home.
Camera-scan inspection and documented photo record on every visit - Clause 4 of the Haven Standard. Not an upsell. Not optional. Every customer walks away with visual evidence of what we found, what we did, and what the condition was when we left.
The 365-Day Done Right Promise backs it all. If we miss something, if a repair fails, if the fix doesn’t hold - we make it right. No argument, no runaround.
Materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, sourced through Haven’s buying network to keep prices honest. No generic parts marked up with fancy names.
And if you’ve got a written estimate from another McKinney chimney company, we’ll give you a Free Second Opinion. Bring us their scope and their price. We’ll tell you straight whether it’s fair, whether it’s complete, and whether the materials they specified match the work your chimney actually needs.
Live phone support, 24 hours a day. Call (469) 429-2623 and a person answers. No voicemail, no callback queue, no web form that disappears into the void.
Written by Corrine Halstead, Owner at Level Two Chimney McKinney, serving McKinney since 2009.